As per the law, we cannot accept returns of any medicine that meets the quality standards and was shipped correctly by the company against a customer’s online purchase order.
If you want to return to get refund or wish to exchange any of your medications bought from our company because your doctor has changed or modified your prescription due to any reason, then please take note that we will not be able to process any such requests.
Though, our company encourages customers to follow their physician’s instructions, but we cancel the orders that have already been shipped to you. We cannot provide you any refund for medicines that have left our storage house. Therefore, we would recommend you to consult your doctor before placing a purchase order.
However, if you want to return your shipment because the package is damaged, or anything as such, then please get in touch with our Customer Care department. They will answer all your queries because we wish to serve you the best.
If you want to get refund of your order because of any reason such as your order was not delivered in time or it was damaged in transit, we will look into the case seriously. Also, if you have received a partial order, we will give you a refund after charging only for the product (s) that you have received.
However, if the delivered medications were found to be damaged or faulty or it’s not of appropriate quality, then we will either ship you a replacement package or issue you a refund depending on your request. Here, the company holds full right to reduce or deduct the amount that a customer is entitled to receive if the requested order for return does not meet our policies.
You may raise a ticket to notify us if your order is not delivered within the promised time. We assure to act on your complain promptly. We have been serving our customers with a 100% satisfaction guarantee. If for any reason, you are not satisfied with the quality of the medicines, then let you your feedback. We appreciate the suggestions and views of our valued customers.
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